Refund & Exchange Policy
At Shoppystyle, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help with a smooth and transparent refund or exchange process. Please review the following policy to understand how we handle returns.
Refund Policy
Eligibility
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Refund requests must be submitted within 7 days of the delivery date.
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Items must be unused, in their original condition, and returned with the original packaging intact.
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An unboxing video is mandatory to process refund claims.
How to Request a Refund
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Log in to your account on our website.
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Initiate a return request and provide a valid reason.
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Once we receive and inspect the item, you’ll be notified via email regarding the approval or rejection of your refund.
Refund Method
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Approved refunds will be issued to your original payment method within 7–10 business days.
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Shipping charges are non-refundable.
Non-Refundable Items
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Undergarments or intimate wear.
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Items damaged due to customer misuse or improper opening (e.g., damage caused by sharp objects).
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Claims made without an unboxing video.
Damaged or Defective Items
If you receive a damaged, misprinted, or defective item:
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Submit a return or refund request within 7 days of delivery.
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Include an unboxing video and clear photos showing the defect, along with the original packaging.
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Requests made after 7 days will not be eligible for refund or replacement.
Exchange Policy
Eligibility
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Exchange requests must be made within 7 days of delivery.
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Items must be in unused and original condition with original packaging.
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An unboxing video may be required if the item is reported as damaged or incorrect.
How to Request an Exchange
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Log in to your Shoppystyle account.
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Submit an exchange request and follow the instructions provided.
Exchange Options
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You may request a different size, color, or style of equal or lesser value.
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If the requested item is out of stock, you can choose a refund or opt for store credit.
Important Notes
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If your package appears damaged upon delivery, please record a video and clearly mention the damage when raising your request.
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We cannot process refunds or replacements for items damaged due to improper handling unless a valid unboxing video is provided.
Need Help? Contact Us
For any questions or support regarding refunds or exchanges, feel free to reach out:
📧 Email: support@shoppystyle.com
📞 Phone: +91-9426224933
Our support team is always ready to assist you and ensure your shopping experience is smooth and worry-free.
